Privacy Policy

At EYEPTV, accessible from eyeptv4k.com, the privacy of our visitors and customers is one of our priorities. This Privacy Policy explains what information EYEPTV collects, how we use it and the choices you have.

This policy applies to our website and to the information you share with us when you contact us through WhatsApp, Telegram or email. It does not apply to information collected offline or through channels other than these. If you have questions or need more information, please contact us.

By using our website, you consent to this Privacy Policy and agree to its terms.

When we ask for personal information, we will make clear why we need it. Our website has no account registration, contact forms or online checkout, so we mainly receive information when you choose to contact us.

Information you give us

When you contact us about a free trial, a subscription, support or a refund, we may receive:

• your name, phone number and WhatsApp or Telegram account details;
• your email address;
• the content of your messages and any attachments you send;
• information about the device and app you use, so we can help with setup;
• order details, such as your chosen plan, purchase date and invoice number.

Payment information

Payments are not taken on this website, and we do not collect card details through it. If you pay for a subscription, we may keep records of the transaction, such as the amount, date and invoice number, to manage your subscription and handle refund requests.

Information collected automatically

When you visit our website, our hosting provider automatically records standard technical information, as described under Log files below.

We use the information we collect to:

• provide, operate and maintain our website;
• set up and manage free trials and subscriptions;
• respond to your messages and provide customer support;
• process refund requests;
• communicate with you about your service, including setup instructions and renewals;
• understand and improve our website and service;
• find and prevent fraud and misuse;
• comply with our legal obligations.

Like most websites, eyeptv4k.com uses standard log files. Our hosting provider automatically records information such as internet protocol (IP) addresses, browser type, internet service provider, date and time stamps, and referring and exit pages. This information is used to deliver, secure and troubleshoot the website. We do not use log data to identify individual visitors.

Our website does not currently use cookies, web beacons or similar tracking technologies for analytics or advertising. Your browser may keep standard technical files, such as cached images and pages, to load the website faster; these are managed by your browser and are not used to track you.

If we introduce cookies or similar technologies in the future, we will update this Privacy Policy before doing so.

EYEPTV does not display third-party advertising on this website and does not work with advertising partners. The website does use, or link to, a small number of third-party services:

• WhatsApp and Telegram: when you contact us through these apps, your messages are handled by those platforms as well as by us.
• Email: messages sent to support@eyeptv4k.com are handled by our email service provider.
• Website hosting: our hosting provider processes the technical information described in Log files.
• App download link: our download page links to an external short link used with the Downloader app.

EYEPTV's Privacy Policy does not apply to other websites, apps or services. When you use a third-party service such as WhatsApp or Telegram, that service's own privacy policy applies. We encourage you to read those policies for details of their practices and of how to opt out of certain options.

You can choose to block or delete cookies through your browser settings. Each browser handles this differently, so please see your browser's help pages for instructions. Because our website does not currently rely on cookies, blocking them will not affect how it works.

Under the California Consumer Privacy Act (CCPA), as amended, California residents have the right to:

• know what categories and specific pieces of personal information we have collected about them;
• request that we delete personal information we have collected about them;
• request that we correct inaccurate personal information;
• opt out of the sale or sharing of their personal information;
• not be discriminated against for exercising these rights.

EYEPTV does not sell personal information. To make a request, please contact us. We will respond within the time required by applicable law.

If you are in the European Economic Area or the United Kingdom, you have the following rights under data protection law:

• Access: you can request a copy of your personal information.
• Rectification: you can ask us to correct information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: you can ask us to delete your personal information, under certain conditions.
• Restriction of processing: you can ask us to restrict how we process your information, under certain conditions.
• Objection to processing: you can object to our processing of your information, under certain conditions.
• Data portability: you can ask us to transfer the information we hold to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us. We will respond within the time required by applicable law. You also have the right to complain to your local data protection authority.

Protecting children online is important to us. We encourage parents and guardians to observe, participate in and monitor their children's online activity.

EYEPTV does not knowingly collect personal information from children under the age of 13. If you believe your child has provided this kind of information to us, please contact us immediately and we will do our best to promptly remove it from our records.

For privacy questions or requests, contact EYEPTV:

• Email: support@eyeptv4k.com
• WhatsApp: wa.me/12252859789

See also our Terms and Conditions and Refund Policy.