Frequently Asked Questions

IPTV stands for Internet Protocol Television. Instead of receiving TV through a satellite dish or cable line, the picture is delivered over your internet connection and played in an app on your phone, tablet, computer, Smart TV or streaming device.

EyePTV is an IPTV subscription service. Each plan includes access to 20,000 live TV channels, 40,000 movies and TV shows on demand, 4K, UHD, FHD and HD quality options, an electronic program guide (EPG) and 24/7 customer support. Available content can change over time.

EyePTV is designed for Android devices, iOS devices, Windows PCs, Macs, Smart TVs and compatible streaming devices. Exact app options depend on your device model and operating system, so tell our team what you use and we'll suggest a suitable setup.

EPG means Electronic Program Guide. It is the on-screen TV guide that shows what is playing now and what is coming up next on each channel, so you can browse schedules much like a traditional cable guide.

A stable broadband connection is recommended. Higher picture qualities such as 4K need more bandwidth than HD, and a wired or strong Wi-Fi connection usually gives the smoothest experience. Actual playback quality depends on your network, device and the channel being watched.

Pick a plan on the Pricing page and press its WhatsApp button. A chat opens with your chosen plan already mentioned, and our team will guide you through payment and activation. You can also reach us on Telegram if you prefer.

Every EyePTV plan listed on this site includes one connection, which means the subscription is meant to be used on one device at a time. If you need more, ask our support team what options are available.

Plans range from $15 for 1 month up to $75 for 12 months, all in USD. Longer plans lower the monthly equivalent, and the 12-month plan works out to the lowest monthly cost.

Yes. When your current plan is coming to an end, just message our team and tell us which duration you want next.

Message us on WhatsApp or Telegram and ask for a trial. The WhatsApp button on our Free Trial page opens a chat with the request already written for you. Our team will reply with the next steps. Trial availability and length are confirmed in the chat.

Let us know which device you plan to watch on. That helps our team send setup guidance that matches your device from the start.

Yes. After you contact us, our support team can walk you through getting started on your device step by step over WhatsApp or Telegram.

You can reach EyePTV support on WhatsApp at +1 225-285-9789 or through our Telegram support chat. Both options are listed on the Contact page.